Terms and Conditions

Misvi.in ("Misvi" or "website" or "we" or "our") is the shopping website of Misvi that allows consumers to browse, select and purchase precious metal jewelry and accessories (“Products” or “Goods”) from the website.

Misvi provides services to you subject to the terms and conditions included in this Terms of Use and other customer service pages to help make your shopping experience with Misvi as enjoyable and problem-free as possible. Please read them carefully. By visiting or using this website or service, you acknowledge that you have read and understood, and agree to be bound by, these Terms of Use. You also agree to comply with all applicable laws and regulations, including Copyright and Trademark laws.

If you do not agree to these terms, please do not use the Misvi.in website.

If you would like to provide feedback about misvi.in website, or recommend a way we can improve the buying experience, please write to support@misvi.in

If you have any questions about these Terms and Conditions, please contact Misvi on support@misvi.in

 

Acceptance of Terms and Conditions

Your privacy is important to us and we will protect it.

Misvi.in collects, stores, processes and uses your information in accordance with Misvi’s Privacy Policy. By using the website and/ or by providing your information, you consent to the collection and use of the information you disclose on the website by Misvi in accordance with Misvi’s Privacy Policy. Please review Misvi’s Privacy Policy.

 

Ownership and Copyright

This Misvi.in website is owned and operated by Misvi. Unless otherwise noted, all designs and content included on this website including text, graphics, logos, icons, images, artwork, products, audio and video clips and software is the property of Misvi (or is used under license to Misvi) and is protected by Indian Copyright Act, 1957 and international copyright laws.

Use of Website and License

Misvi’s website and content are intended solely for personal and non-commercial use by visitors and online shoppers. Any use of the Misvi website or its content other than for personal and non-commercial purposes is prohibited. You agree not to reproduce, publish, transmit, distribute, modify, create derivative works from, or commercially exploit in any way the content of Misvi.in website. However, you may download, electronically copy and print any of the content of Misvi.in website for your personal, non-commercial use only. This is a revocable license, not a transfer of title, and is subject to the restrictions that you may not (a) modify the content or use it for any commercial purpose, or any public display, performance, sale or rental, (b) decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree to not access or use Misvi.in website in any manner that may be harmful to the operation of the website or its content.

Usage Eligibility

Use of the website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872 and any other applicable international law for this purpose. People who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 and any other applicable International law for this purpose including minors, undischarged insolvent etc. are not eligible to use the website. If you are under 18 years old, you may use Misvi.in only with the involvement of a parent or legal guardian. Misvi reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at its sole discretion. If you do not qualify, you may not use the Misvi.in service or the website. Additionally, you are prohibited from selling, trading, or otherwise transferring their Misvi.in account to another party.

Your Account and Registration

If you access or use the Misvi.in website, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer. You agree to be responsible for all activities that occur under your account or password. You agree, among other things, to provide true, accurate, current and complete information about yourself as prompted by the Website registration form or provided by you as a visitor or user of a third-party site through which you access the Website. You agree to notify Misvi immediately of any unauthorized use of your account or any other breach of security. Misvi reserves the right to refuse service, terminate accounts or remove or edit content in its sole discretion. You hereby grant Misvi a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights you have in your information, in any media or medium now known or developed, produced, invented or used in future, with respect to your information.

Product Description

Misvi makes all reasonable efforts to display the products listed for sale on its website as accurately as possible. However, the colors we use, as well as the display and color capabilities of your computer monitor, will affect the colors that you actually see on your screen. Misvi cannot guarantee that your monitor's display of any product color, texture or detail will be accurate. In addition, Misvi does not warrant that product descriptions or other content are accurate, complete, reliable current or error-free. While Misvi makes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, Misvi reserves the right to refuse the sale of that item. If the pricing error is discovered after payment has been finalized, Misvi reserves the right to cancel the sale and refund the transaction in full. If a product offered by Misvi is not as described, your sole remedy is to return it in unused condition.

Disclaimer of warranty

The materials and information provided by Misvi on its website is provided on an "as is" and "as available" basis. Misvi makes no representations or warranties of any kind, express or implied, as to the operation of its website or the information, content, materials or products included on its website. You agree that your access to, and use of Misvi.in website is at your own risk.

To the maximum extent permissible by applicable law, Misvi disclaims all warranties, express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose. Misvi does not guarantee that its website, its servers, and or email sent from Misvi is free of viruses or other harmful components. Misvi will not be liable for any damages of any kind arising from use of the website, including, without limitation, indirect, incidental, punitive or consequential damages.

Limitation of liability

This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, the act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. You also specifically acknowledge that Misvi is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

The law of certain countries may not allow limitations on warranties or damages as described above. If such law applies to you, some or all of the above disclaimers, exclusions or warranties may not apply to you and you may have additional rights. However, in no event shall Misvi aggregate liability to you for all claims, damages, losses, and causes of action exceed the amount paid to Misvi by you for accessing the Misvi.in website.

Coupons terms and conditions

The offer contained in the electronic communication ("eCoupons") is made by Misvi and is open to targeted http://www.Misvi.in registered users ("Users"). These terms and conditions are in addition to the existing Misvi Terms of Use. eCoupons are also not offered to, and shall not be used by, such Users who under any statutory obligations are prohibited to use eCoupons. An eCoupon is the property of Misvi and Misvi has the right to cancel the eCoupons at will and at any time (including during the validity period of the eCoupon) without giving any prior intimation to the User. eCoupon is a privilege from Misvi and not a right or claim against Misvi. eCoupons can also be canceled in case the user is in violation of Misvi’s Terms of Use.

The user using the eCoupons in any manner shall be deemed to have read, understood and accepted these terms and conditions.

The value and the mode of using the eCoupon are mentioned in the electronic communication. The validity of eCoupon is not subject to the condition that the User remains a registered user and is neither suspended or in violation of MISVI Terms of Use.

eCoupons can be redeemed only on purchases made through Misvi.in on those listings which provide an option of eCoupon payments. eCoupons shall be invalidated in case of rejection of payment by Misvi due to Misvi’s risk containment measures. eCoupons cannot be used to buy any item which is illegal or prohibited by Terms of Use.

eCoupon carries no cash value and cannot be transferred, negotiated or sold and cannot be redeemed against cash. eCoupons cannot be combined with any other coupons or any other offer or gift vouchers/cards or discounts or promotions.

One eCoupon can be used only for one purchase irrespective of the value of such purchase and the unutilized or underutilized value of the eCoupons shall be forfeited and the User cannot claim any benefit or a substitute eCoupon in lieu of the same. The purchase value of the item in excess of the value of the eCoupon shall be paid by the User along with using the eCoupon.

Dispute resolution

Any dispute arising with respect to this Agreement shall be resolved by negotiation between the parties or, if necessary, by resort to an appropriate court located in Jodhpur, Rajasthan, India.

Modification

Misvi reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. You agree that each time you visit the Misvi.in website, your visit to and use of such website will be subject to and bound by the then-current version of these Terms of Use.

Date of Last Update of these Terms of Use: August 30, 2024.

The Misvi.in website is operated by Misvi from its offices in Jodhpur, Rajasthan, India. Misvi makes no representations that the contents of any of its website(s) are appropriate or available for use in other locations. Visitors who choose to access Misvi.in from other locations do it on their own initiative and are responsible for compliance with applicable local law.

Once again, we thank you for your interest in Misvi. We hope that your experience at Misvi.in is enjoyable.

This document is an electronic record under Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published and shall be construed in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of Misivi.in website.

Transaction Status

In the event the bank refuses to honor any payment transaction made by a user towards an order, Misvi shall have the right to refuse to ship the order to the user without any liability whatsoever.

In the event the payment gateway selected by the user has flagged the transaction as fraudulent due to any reason, Misvi shall have the right to refuse to ship the order to the user without any liability whatsoever. In such a case, the user may receive a call from our Customer Service Team for relevant documents required to confirm the transaction, and if the fraudulent flag is not removed by the payment gateway, Misvi may not be able to fulfill the order. The paid amount will be refunded via the same payment mode.